Acceptable Use Policy (AUP)
Last Updated: January 2025
This Acceptable Use Policy ("AUP") sets out the rules and restrictions for using services provided by Uraan Host Ltd ("we," "us," "our"). By using our services, you agree to comply with this AUP. Violation of this policy may result in suspension or termination of your account.
1. Prohibited Activities
You may not use our services to:
- Violate any applicable laws, regulations, or third-party rights
- Transmit, distribute, or store any material that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
- Infringe upon intellectual property rights, including copyrights, trademarks, patents, or trade secrets
- Distribute malware, viruses, trojans, worms, or other harmful code
- Engage in phishing, spamming, or any form of unsolicited bulk communications
- Conduct unauthorized access attempts, hacking, or network intrusion
- Operate or facilitate illegal gambling, lottery, or pyramid schemes
- Host or distribute content that promotes violence, hate speech, or discrimination
2. Resource Usage
You agree to use our services responsibly:
- Do not consume excessive server resources that may impact other users
- Do not run resource-intensive processes without prior authorization
- Comply with any resource limits specified in your hosting plan
- Do not use our services for cryptocurrency mining or similar resource-intensive activities
- Maintain reasonable email sending limits to prevent abuse
3. Email and Communication
When using our email services, you must:
- Comply with all applicable anti-spam laws, including CAN-SPAM Act and GDPR
- Obtain proper consent before sending marketing emails
- Include accurate sender information and unsubscribe options
- Not send emails to purchased or harvested email lists
- Not use our services to send unsolicited bulk emails (spam)
- Maintain proper email authentication records (SPF, DKIM, DMARC)
4. Security and Access
You are responsible for:
- Maintaining the security of your account credentials
- Keeping your software, scripts, and applications up to date and secure
- Not sharing your account access with unauthorized parties
- Immediately reporting any security breaches or suspicious activity
- Not attempting to gain unauthorized access to our systems or other users' accounts
- Using strong passwords and enabling two-factor authentication when available
5. Content Responsibility
You are solely responsible for:
- All content hosted on or transmitted through our services
- Ensuring your content does not violate any laws or third-party rights
- Obtaining necessary licenses and permissions for content you use
- Backing up your data regularly
- Ensuring your content complies with this AUP and our Terms of Service
6. Intellectual Property
You must respect intellectual property rights:
- Do not host, distribute, or link to copyrighted material without authorization
- Do not use trademarks, logos, or brand names without permission
- Comply with DMCA takedown notices and similar legal requests
- Respect our intellectual property and branding guidelines
7. Violations and Enforcement
If you violate this AUP, we may:
- Issue warnings and require immediate corrective action
- Suspend or terminate your account without refund
- Remove or disable access to violating content
- Report violations to law enforcement authorities when necessary
- Pursue legal action to recover damages
We reserve the right to investigate any suspected violations and take appropriate action at our sole discretion.
8. Reporting Violations
If you become aware of any violation of this AUP, please report it to us immediately at abuse@uraanhost.com. Include as much detail as possible, including URLs, timestamps, and evidence of the violation.
9. Changes to This Policy
We may update this AUP from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Information
If you have questions about this AUP, please contact us:
- Email: legal@uraanhost.com
- Support: Submit a Ticket
By using UraanHost services, you acknowledge that you have read, understood, and agree to be bound by this Acceptable Use Policy.