Uraan Host

Terms and Conditions – Uraan Host Ltd

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the services provided by Uraan Host Ltd (“we,” “our,” “us”). By using our website or purchasing our services, you agree to these Terms in full. If you do not agree, you should not use our services.

2. Services

We provide web hosting, domain registration, reseller hosting, VPS, dedicated servers, and related services. Service details, pricing, and features are available on our website.

3. Eligibility

You must be at least 18 years old and able to enter legally binding agreements to use our services.

4. Accounts & Security

• You are responsible for maintaining the confidentiality of your account and login credentials.
• You agree to notify us immediately if you suspect unauthorized use of your account.
• We are not liable for any loss or damage arising from your failure to secure your account.

5. Acceptable Use

You agree not to use our services for:

• Hosting illegal, abusive, or copyrighted material without permission.
• Spamming, phishing, or sending unsolicited emails.
• Hosting malware, viruses, or harmful software.
• Engaging in activities that disrupt or harm our servers, network, or other customers.

Violation of this policy may result in suspension or termination of your account without refund.

6. Payments & Billing

• All services must be paid in advance according to the billing cycle you select.
• We accept payments via PayPal, Stripe, and other approved methods listed on our website.
• Failure to pay invoices on time may result in suspension or termination of your services.

7. Refund & Cancellation Policy

• Shared hosting and reseller hosting services include a 7 days money-back guarantee (unless otherwise specified).
• Domain registrations, SSL certificates, and add-on services are non-refundable once purchased.
• Refunds are only issued to the original payment method used.
• To cancel your service, you must submit a cancellation request through our client portal or by contacting us via email.

8. Service Availability

We aim to provide 99.9% uptime on our hosting services. However, we do not guarantee uninterrupted service and are not liable for downtime caused by factors beyond our control (e.g., datacenter issues, DDoS attacks, internet outages).

9. Limitation of Liability

– We are not responsible for loss of profits, data, or business interruptions arising from the use or inability to use our services.
– Our total liability under these Terms shall not exceed the amount you paid for services during the last 12 months.

10. Data Protection

Your data will be handled in accordance with our Privacy Policy. You are responsible for maintaining your own backups unless a specific backup service is included in your plan.

11. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or misuse our services. You may also terminate your account at any time by contacting us.

12. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated date. Continued use of our services means you accept the revised Terms.

13. Governing Law

These Terms are governed by and construed under the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

14. Contact Us

Uraan Host Ltd
Company Number: 16687524
Office 455, 85 Dunstall Hill, Wolverhampton, WV6 0SR, United Kingdom
+44 7763 321580
admin@uraanhost.com