Uraan Host

Privacy Policy – Uraan Host Ltd

Uraan Host Ltd (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, purchase services, or interact with us.

1. Information We Collect

• Personal Information: name, email address, phone number, billing address, company details, payment details.
• Account Information: login credentials, support tickets, hosting account data.
• Technical Information: IP address, browser type, device information, cookies.
• Payment Information: processed securely through third-party payment gateways (e.g., PayPal, Stripe). We do not store full credit card details on our servers.

2. How We Use Your Information

• Provide and manage hosting, domain, and related services.
• Process payments and invoices securely.
• Communicate with you regarding orders, billing, or support.
• Improve website performance and user experience.
• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal data. We may share limited information with:

• Payment Processors (PayPal, Stripe, banks) for secure transactions.
• Service Providers (e.g., domain registries, data centers) to deliver hosting services.
• Regulatory or Legal Authorities if required by law.

4. Data Retention

– Account and billing records are kept as required by UK law.
– Inactive accounts may be deleted after a retention period, unless legally required to be stored longer.
– You may request deletion of your personal data (subject to compliance obligations).

5. Cookies and Tracking

We use cookies and similar technologies to:

• Enable secure login sessions.
• Analyze site performance.
• Improve marketing and customer experience.

You can manage cookie preferences in your browser settings.

6. Your Rights (GDPR / UK DPA)

You have the right to:

• Access and request a copy of your personal data.
• Request correction of inaccurate information.
• Request deletion of data (where legally possible).
• Object to certain processing activities.
• Withdraw consent at any time.

7. Data Security

– We implement SSL encryption, firewalls, and secure access policies.
– Payment details are handled via PCI-DSS compliant payment processors.
– Staff access to customer data is strictly limited.

8. International Data Transfers

As we serve global customers, your data may be transferred and stored securely outside the UK/EU. We ensure safeguards are in place to protect your rights.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites.

10. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. Updates will be posted on this page with the revised date.

11. Contact Us

Uraan Host Ltd
Company Number: 16687524
Office 455, 85 Dunstall Hill, Wolverhampton, WV6 0SR, United Kingdom
+44 7763 321580
admin@uraanhost.com